FIELDBOSS

FIELDBOSS - All-in-One Field Service Management Software

CEDES and FIELDBOSS have partnered to deliver a smarter, more efficient approach to elevator service and safety. FIELDBOSS replaces outdated paper systems with a cloud-based platform that streamlines scheduling, work orders, and compliance tracking. Technicians stay connected with real-time updates via mobile devices.

By integrating CEDES’ smart sensors, issues are detected early and resolved quickly — reducing downtime, improving safety, and ensuring compliance. This seamless system turns insights into action, giving customers a more proactive and reliable service experience out of one single infrastructure. 

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Integration overview

CEDES and FIELDBOSS cooperation: Fast, smart, and reliable elevator service management 

The integration between CEDES’s smart sensors and FIELDBOSS’s field service platform ensures elevator issues are detected and resolved faster than ever - often before passengers even notice a problem. 

  1. When CEDES detects a potential shutdown, FIELDBOSS instantly creates a service ticket with all the necessary details. 
  2. Technicians are automatically assigned and receive real-time diagnostics, allowing them to respond quickly and accurately. 
  3. If the elevator self-recovers, the system updates the ticket to avoid unnecessary service calls. 
  4. This automated process minimizes downtime and improves safety for passengers. Building owners benefit from a more reliable elevator system, while service teams enjoy streamlined, efficient workflows. 

Info sheet

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